Ethics & Compliance

The NORDAM Standard for Ethical Business Conduct is the foundation of our corporate culture, reinforcing our core values and guiding ethical decision-making.  

“Our position is, we’ll never compromise integrity... Let me put it this way: Never cross the line. And to remove all doubt, stay six feet behind the line.”
    —Meredith Siegfried Madden, NORDAM CEO

NORDAM Ethics Toll-Free Helplines:

USA 1-866-549-4983
Mexico 01-855-677-5809
United Kingdom 0808-234-6537
Taiwan 00801-49-1510

**All helpline numbers work from anywhere in the world and contact NAVEX Global, our third party service provider.


At NORDAM, each stakeholder does his or her part to cultivate and preserve a respectful, trustworthy and rewarding environment. Likewise, we only do business with other companies that share this commitment to being the benchmark for ethical behavior.

As a result, we’re proud of the reputation we’ve earned for reaching our business goals with honesty, respect, integrity, and the highest degree of professionalism—both in the global marketplace and in our local communities.

Training and Certification

All stakeholders and anyone working on our behalf must complete the NORDAM Standard for Ethical Business Conduct training, which emphasizes an individual commitment to business conduct that is beyond reproach.

Reporting Concerns

To facilitate an open and accountable culture, NORDAM encourages confidential reporting of any ethics- or compliance-related concerns via a toll-free helpline, a web-based reporting system, or if the stakeholder prefers, by contacting the Ethics and Compliance Officer in person. Proof of a violation isn’t required – only the honest belief that a violation may have occurred – and while we won’t tolerate retaliation against any stakeholder who reports possible misconduct in good faith, reporting stakeholders may remain anonymous. We investigate all reports to the extent that is reasonably possible.